Areas We Ship To
At the present time, we only ship to Southern Africa. If you require shipping to areas other than mentioned above, please contact DNA Motorcycles.

P.O. Box customers - please try to use a regular street address where possible. All P.O. Box addresses will be shipped via Express Mail, at a higher cost to you than Ground shipping.

Shipping Cost
You will find actual shipping charges for your order in the order summary section of your shopping cart. The basic charge for Ground Shipping on any product (excluding Music and Movies) can be found on the product information page.

Shipping Options
For the contiguous provinces, DNA Motorcycles offers a variety of shipping options on all electronics-related items: Ground, 2 Day Air, 1 Day Air, and Saturday Delivery. We currently use Courier Direct as our main carrier. SAPO options are used for P.O. boxes and APO/FPO orders. Orders to all domestic P.O. boxes and to neighbouring countries are shipped via Express Mail only. Orders to APO/FPO are shipped via Parcel Post Air. Actual delivery times to APO/FPO addresses may vary. Express Mail is available on many items (excluding overweight items). Some overweight or oversized items may not be available for shipment outside South Africa.

When you are in the Shopping Cart page, the right-side column will have a drop-down box labeled "Shipping Options". The default shipping is Ground Shipping (for heavy-weight items, it may be Freight Shipping). If you want any other form of shipping (such as Rush Shipping ), click on the arrow of the drop-down box. All the shipping options will then appear.

All orders require someone to sign for them; please do not ask us to leave your package without signature.

Shipping Time
Orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 7 business days of receiving your payment. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.

Estimated shipping times are provided on our website on the individual product listings. For example "usually ships in 1-2 business days", "…3-5 business days", "…5-7 business days". The number of days the order takes to reach you depends upon the shipping method you chose and your location. For example, if you chose an item with an availability of "1-2 business days" and you choose a shipping method of "2 Day Air", your order will reach you in 3 or 4 business days. Ground Shipping can take between 3 and 10 days, depending on what part of the country you are shipping to (East Coast is the shortest, West Coast takes the longest). "Business days" do not include Saturday, Sunday or Holidays. Some items may list a stock status of "temporarily out of stock". This means we are waiting for our next shipment from the manufacturer. We receive daily shipments from our various distributors; pre-ordering this item will automatically prioritize your order once we receive this item.